Case Studies & Testimonials

Tried & Tested Services

We are grateful for our clients’ trust and continuing support and are proud to share some of our client stories and feedback.

Josephine’s Story

Josephine is a long-term client of 365 Care. She talks to John, telling her story of how she receives help and how they help her stay independent in her own home.

Ivy’s Story

Ivy tells her story about staying at home and living independently with the help of 365 Care in-home support services.

Giulia 100yo (video) (Son John).

Initially a private client, who at 96yo recognised that she would get old one day and need some help at home. Now a Home Care Package client.

It’s important for me to have the bathroom and kitchen clean for mum. John and the team have made themselves available at all hours of the day and have shown an exceptional amount of care, flexibility and concern for mum. Not only her wellbeing, but also providing companionship and certainly all of her daily needs.  Especially when we weren’t there.  – John (son)

Leo 88yo (Son Greg)

Home Care Package client.

My wife and I have been caring for my father for many years. Life has turned full circle and it is now our turn to be there for Dad 88 years of age. I know it becomes difficult when you and or your wife work and run a household not to mention committing to our children if still at home as we do with ours. I cannot recommend Mr John Krisenthal and his 365 CARE team enough. A highly professional organisation with that special touch of TLC. The comfort of mind and prompt servicing John and his team have given me for my father has been second to none. – Greg (son)

Carmel (late 60s)

Home Care Package client who transferred from another provider once given choice in early 2017.

Sometimes I need more care and 365 Care is always ready and willing to help out when I do. All I have to do is ask and suitable times are arranged quickly for me.

Nothing is too much trouble for 365 Care. All my needs are attended to by friendly, compassionate staff who understand my limitations and support me in every way. Thankyou! 365Care and the Team- Carmel


A Coordinator with a Service Provider we work with.

I am so pleased that the fishing trip went ahead and that it went so well for (our client). I could not have done it without your team’s effort – well done to you all, I am very happy! – Silvia 


This client had no children but was cared for by 3 of his nieces and nephews, none of whom lived with him.  Our team became the quasi family for Len over the last 6 months.

I personally would like to thank you and your team for all they have done as we are extremely grateful for the love and care shown to our Uncle.  I know all the team have been wonderful but I would especially like to mention Agnus, Karen and Natalie. – Annette (Len’s niece)


I need to express our sincere thanks to all your carers as well as Elizabeth for the loving care which was given to Len. He could be determined and cranky at times but had a heart of gold and was a bit of a teddy bear. During the last few days he was always concerned about all of us and I noticed on the Thursday that as each carer came to say goodbye, he looked at them and thanked them for taking care of him. I’m positive he knew he was close to death and that this was a final goodbye to each of them as they left. It is a huge thing to hand over a loved ones care to strangers but an immense relief when Len was treated so lovingly by each of them. In fact, when I absolutely needed to go home and sleep the night before he died, I was only able to leave because I knew he would be ‘loved on’ all night while I was away. Your carers are an incredible asset to the company and heartfelt thanks to each one of them.’- Janice (Len’s niece)