Understanding NDIS

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Understanding NDIS

365 Care is an experienced and reliable NDIS provider committed to providing you with a wide range of services that cover all your needs so you can continue doing what you enjoy with peace of mind.

Navigating the National Disability Insurance Scheme (NDIS) can be overwhelming and confusing. It can be hard to know where to start.


If you are looking for an NDIS plan the team at 365 Care is here to help you by simplifying the process so that you can get what you need.

Understanding NDIS
What is the National Disability Insurance Scheme?

First things first, The National Disability Insurance Scheme (commonly referred to as the NDIS) is a government-funded system that supports eligible Australians who were either born with or acquired a permanent and significant disability to live the life they want. It is provided by the NDIA (National Disability Insurance Agency).

This scheme has completely revolutionised the way people with disabilities get the support and services they need to achieve their goals. Under the scheme, eligible participants receive their own individual funding and an NDIS plan to support and empower them to live life on their own terms.

NDIS participants are in control of who and what services they want, putting them at the centre of the decision-making process. This empowers NDIS participants to achieve their goals in areas such as independence, community involvement, education, employment and overall health and well-being.

Am I eligible?
You are eligible for NDIS support if:

  • You are between the ages of 7 and 65
  • You live in Australia and have Australian residency
  • You have a permanent and significant disability
  • You use special equipment because of a permanent and significant disability
  • You require support to better daily activities

For more information on eligibility click here.

How do I apply?

If you meet the above criteria and would like to become a participant, then you’ll need to call a Local Area Coordinator partner or the NDIS (1800 800 110) and ask to make an Access Request. You will then be prompted to complete and submit the Access Request Form.

If you need help filling in the form or making the call, you can contact your Local Area Coordinator, Early Childhood Early Intervention partner, or your contact your local NDIA office. Visit the contact us page to find an office near you.

If you are the parent of a child under the age of seven with a developmental delay or disability, call an Early Childhood partner in your local government area. Early Childhood partners will then be able to help you access the right support for your child. You don’t need to be an NDIS participant to get support from an Early Childhood partner.

Both the Local Area Coordinators and the Early Childhood partners have been appointed by the National Disability Agency (NDIA) to assist you and your family in finding the most appropriate support as well as offering independent advice on providers of support most suited to your needs.

What kind of support can I get with the NDIS?

If you are eligible, you will be invited to develop your own personalised plan by the NDIA. During this meeting, you will be able to assess the support and services you need based on your goals and what you want to achieve.

From there, your individual NDIS plan will be created along with the funding you will receive to make those goals a reality.

The available supports we offer are:

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In-home care

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High intensity daily personal activities

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Assistance with life stage transition

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Assistance with daily personal activities

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Community nursing care

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Life skill development

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Household tasks

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Community participation

Once you have your individualised NDIS plan, you will be able to work with service providers of your choosing to achieve your goals.

It’s a good idea to spend a bit of time researching who you might want to use for support. If you don’t know whom to contact, the NDIA will be able to provide you with a list of registered service providers in your area.

Service providers are professionals who deliver support and services ranging from physiotherapy to counselling to transport services.

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How Do I Manage My NDIS Plan?

There are 3 ways to manage your plan:

  • Self-managed – you manage your plan by yourself
  • NDIA-managed – the NDIA manages your plan for you
  • Plan-managed – a Plan Manager helps you manage part of your plan.

When your plan is approved you will be able to access it through the NDIS Participant Portal, called Myplace. There will be portal access instructions available once your plan is ready.

Reviewing your NDIS Plan

Every 12 months the NDIA will review your NDIS Plan with you to make sure everything is on track and you are getting the most out of your plan. Before your review, it’s best to spend some time reflecting on what you have already achieved and anything else you might want for the future.

Remember that if you feel an arrangement with a service provider is not working the way you want it to, you are under no obligation to stick with them.

You are more than welcome to change service providers at any stage, you don’t need to wait until your review to make changes.

Don’t like a service provider? You are always in charge of your NDIS plan. Feel free to change service providers at any stage.
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Reliable, consistent care services 24/7

We are here for you at any time of the day, any day of the year. Give us a call for more information.

If you want to know about the services, we provide then we’d love to speak to you on 1300 365 248.

Make the most of every day with 365 Care

Compassionate home care for older Australians and people living with a disability

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