Home Care PackagesTailored supports allowing you to live at home for longer
Here’s How it Works
Determine if you’re eligible
You are eligible for a government-subsidised Home Care Package if:
- You are over the age of 65
- You want to continue living at home
- You require support to live independently in your home
Register with My Aged Care
First, you will need to apply online at My Aged Care.
The online application takes about 15-20 minutes to complete, and you can complete the application yourself or have a family member or friend do it for you. It’s the same form to apply for all types of care and support including help at home, short-term care, and care in an aged care home.
From there, and depending on your situation, you might be asked to speak with a representative. This will be arranged for you after you submit your application.
The Aged Care Assessment (ACAT) team will assess you
A member of the ACAT team will visit your home to assess your eligibility and confirm the level of care you will need.
After this, you will receive a letter from My Aged Care within a few weeks notifying whether you have been approved for a package and the level of care you are eligible for.
You will be placed on a waiting list
Once your application is approved for a Home Care Package, you will then be placed on a waiting list until a package is assigned to you.
Depending on the Home Care Package level you chose, your waiting time can range from weeks to several months.
Those with higher or more urgent needs are prioritised to receive services sooner. Learn more about expected wait times.
You are assigned a Home Care Package
Congratulations! You have received a letter from My Aged Care advising you that you have been assigned your Home Care Package. This means that your government funding is now available, and you can access the services you require.
Make the most of every day with 365 Care
Compassionate home care for older Australians and people living with a disability